XUE RUITENG, ABHIJIT GHOSH. Leveraging technology and digital platforms for enhanced customer satisfaction and retention: best practices and case studies. Onomázein, [S. l.], n. 61 (2023): September, p. 448–456, 2023. Disponível em: http://www.onomazein.com/index.php/onom/article/view/142. Acesso em: 16 may. 2024.