Xue Ruiteng, Abhijit Ghosh (2023) “Leveraging technology and digital platforms for enhanced customer satisfaction and retention: best practices and case studies”, Onomázein, (61 (2023): September), pp. 448–456. Available at: http://www.onomazein.com/index.php/onom/article/view/142 (Accessed: 16 May 2024).